April 2023 - March 2025
Crafted product names and thoughtful copy across all channels including D2C, B2B and worldwide retail clients including CVS Photo, Walmart Canada and Kmart Australia
Elevated Kodak Moments brand tone of voice from sales-focused to inspirational home decor messaging
Led creative strategy for weekly customer emails and web promos
Copyedited all customer-facing and internal communications
October 2019 - March 2023
Formulated inspiring, strategic copy across email, social media, web and app
Consistently delivered engaging email content and copy that drove a 7% click-through-rate in 2021
Built and executed creative direction for seasonal campaigns
Crafted seamless, easy-to-understand UX copy through kiosk workflows
March 2018 - September 2019
Authored product copy lifecycle on website and catalog
Wrote copy for targeted display ads, paid Facebook, Pinterest and Instagram ads and Google Showcase Shopping ads which drove an 80% conversion rate in 2018
Copyedited catalog proofs
January 2017 - March 2018
Designed and executed email marketing and influencer outreach campaigns
Wrote copy for product, web, email and press releases
Collaborated with creative team to launch new ecommerce website
Oversaw customer service through social media
July 2016 - December 2016
Supported with management of the DHC USA & DHC UK social accounts
Conducted outreach and built working relationships between brand and local Bay Area micro-influencers
Executed product styling, photography and content for social media platforms and Beauty Guide blog
San Francisco State University | Bachelor of Arts in Journalism with a Concentration in Print & Online, Minor in International Relations |
Napa Valley College | Associate of Arts in Social & Behavioral Sciences |
Editing & Proofreading | B2B & D2C Copywriting |
Product Copy | Paid & Organic Social |
SEO Optimization | Brand Tone of Voice |
UX | Competitor & Audience Analysis |
Internal Communications | Press Releases |